PAFON 2.0 to Introduce Strategies for Enhancing Customer Experience in AI-Powered Payments

25 Mar 2025

The highly anticipated Payments Forum Nigeria (PAFON) 2.0 is set to convene industry leaders, policymakers, fintech innovators, and key stakeholders to explore the evolving landscape of digital payments. This year's forum will place a special emphasis on cybersecurity, trust, and regulatory compliance in the age of AI, addressing the growing need for security in financial transactions.

Scheduled to take place on April 10, 2025, at Function Room 1, Oriental Hotel, Lagos, PAFON 2.0 builds on the success of its inaugural edition, solidifying its position as Nigeria's premier platform for thought leadership in payments innovation.

The theme for this year, "Bridging the Customer Experience Gap for Financial Inclusion Using AI," underscores the urgent necessity to safeguard digital transactions against emerging threats while promoting seamless financial inclusion and innovation within the sector.

Key Highlights of PAFON 2.0 Include:

Expert-Led Panel Discussions: Insightful discussions on AI-driven fraud detection, secure authentication, and regulatory strategies for digital payments, featuring industry experts and thought leaders. 

Fireside Chats: Engaging conversations with top executives from the banking, fintech, and regulatory sectors, offering unique perspectives on the challenges and opportunities facing the payments landscape.

Showcase of Cutting-Edge Solutions: An exhibition of innovative payment security solutions utilizing AI, blockchain, and biometrics to enhance transaction safety and efficiency.

Networking Opportunities: A chance to connect with industry pioneers shaping the future of Nigeria's payment ecosystem, fostering partnerships and collaborations.

Speaking on the upcoming event, Mr. Chike Onwuegbuchi, co-convener of PAFON, stated, "As Nigeria accelerates its transition to a digital economy, ensuring trust and security in payments has never been more critical. PAFON 2.0 will serve as a pivotal platform to address these challenges and unlock opportunities for a more resilient and inclusive financial system."

PAFON 2.0 is open to payment service providers, fintech firms, banks, regulatory bodies, cybersecurity experts, and all stakeholders invested in the future of digital transactions in Nigeria.

About PAFON

Payments Forum Nigeria (PAFON) is an annual platform dedicated to fostering dialogue, collaboration, and innovation in the country's payment industry. By bringing together key stakeholders, PAFON aims to drive advancements in security, financial inclusion, and technology adoption across the ecosystem, paving the way for a more robust and inclusive financial landscape.

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