Kenya’s Uber and Bolt Drivers Demand Fair Earnings Amid Growing Frustrations

11 Aug 2024

Amid growing frustrations, Uber and Bolt drivers in Kenya have launched a series of protests, demanding fair earnings and adherence to regulatory guidelines by the e-hailing companies. This movement, characterized by peaceful yet determined demonstrations, highlights the drivers’ struggle for equitable treatment in an industry that has seen their earnings stagnate.

The core of the protest centers around two key demands: enforcing an 18% commission cap for e-hailing companies and implementing a minimum fare of 300 Kenyan shillings (Ksh) per trip. These regulations, established by Kenya’s National Transport and Safety Authority (NTSA) in 2022, were intended to protect drivers from exploitative practices. However, drivers argue that these rules have not been properly enforced.

For the past two years, despite the NTSA’s mandate, drivers allege that companies like Uber and Bolt continue to take more than the stipulated 18% commission. This practice, they claim, significantly reduces their take-home pay, leaving them with minimal earnings after accounting for fuel and maintenance costs.


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