BlackBeltHelp is an AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. The company's solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. The company offers an integrated, omnichannel platform – Simplify, which empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly.