Medefer is a virtual healthcare provider to the NHS, using innovative technology to support early specialist-led patient care. This input leads to an improvement in the care pathway, shorter waiting times, increased Consultant capacity and reduced costs. Through Medefer's virtual outpatient pathway, its network of experienced NHS Consultants can remotely triage, investigate and if required, arrange for patient clerking by our team of specialist registrars. Based on this information, Consultants can care for patients without the need for physical outpatient appointments. To implement the service, Medefer has built a bespoke IT platform and created a robust governance process that safely tracks and monitors patients through the pathway of care.