Sycamore Integrated Solutions Limited (SycamoreNG), a reputable digital peer-to-peer lending and borrowing platform, is deeply committed to maintaining the trust and confidence of its valued customers. The company is taking proactive measures to address recent allegations linking it to the unauthorized app "Get Loan" and wishes to clarify its position in the matter.
As a reputable financial service provider, Sycamore Integrated Solutions Limited is dedicated to ensuring the highest standards of customer protection and data security. The company has disbursed loans worth over $15 million to more than 45,000 Nigerian MSMEs within Abuja, Lagos, Port Harcourt, Ibadan, and Abeokuta since its incorporation in 2018.
Sycamore Integrated Solutions Limited categorically denies any involvement with the app "Get Loan." The company assures its customers and stakeholders that it has followed due process at every stage of its operations, adhering to all necessary legal requirements, including those set forth by the Federal Consumer Protection Commission (FCCPC). Sycamore is dedicated to ensuring the highest standards of customer protection and data security.
For context, Sycamore was founded in 2018 by Mayowa Adeosun (COO), Babatunde Akin-Moses (CEO), and Onyinye Okonji (CMO). Since its incorporation, the company has worked diligently to become the first digital lender in Nigeria to receive FCCPC approval in October 2022. This milestone solidified Sycamore's standing as a genuine and reputable financial service provider.
The management of Sycamore is currently in active cooperation with the appropriate authorities, including the FCCPC, to swiftly identify and address the entity responsible for these deceptive practices. The company remains transparent in its communications with regulatory bodies and is working diligently to resolve the issue.
"Sycamore stands as a genuine company committed to the welfare of our esteemed customers," stated Babatunde Akin-Moses, Executive Director of Sycamore Integrated Solutions Limited. "We have always prioritized customer safety and will continue to do so as we address this situation."
The company emphasizes that it has no affiliation with Edmond Solutions or the app "Get Loan." Sycamore's only official app is "Sycamore," providing secure access to the company's financial services.
To reinforce customer safety, Sycamore Integrated Solutions Limited has taken immediate actions, including:
- Enhanced Customer Support: The company has bolstered its customer support teams to address queries, complaints, and concerns with utmost priority. Customers can reach out directly via email at info@sycamore.ng, assured of a prompt and attentive response.
- Strengthened Verification Processes: Sycamore is continuously reviewing and enhancing its verification procedures to safeguard customers from potential identity theft or fraudulent attempts.
- Collaboration with Authorities: The company is actively cooperating with law enforcement agencies and the esteemed FCCPC in their investigations to bring the imposter to justice.
- Public Awareness Campaign: Sycamore will launch a comprehensive public awareness campaign to educate the public about fraudulent activities and empower individuals to recognize and avoid scams effectively.
Sycamore Integrated Solutions Limited sincerely appreciates the understanding and support of its users, customers, partners, and stakeholders during this challenging time. The company is resolute in resolving the matter swiftly and reinforcing its position as a trusted financial service provider.
For media inquiries, please contact:
Mojisola Fagbohunlu
Email: mojisola.fagbohunlu@sycamore.ng
Phone: +234 816 6045 108
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