Nigerian Fintech Startup Kippa to Lay Off Employees as It Shuts Down KippaPay Payment Product

18 Nov 2023

Kippa, has announced the impending shutdown of its offline payments product, KippaPay, leading to the undisclosed layoffs of a portion of its workforce. According to LinkedIn data, Kippa currently employs approximately 75 individuals, and this decision has been a difficult one for the company to make.

Kennedy Ekezie, co-founder and CEO of Kippa, expressed the company's sentiments in a statement obtained by Bendada.com, stating, "This has been an incredibly difficult decision for us to make, but we are incredibly proud of the work this team has done, and the impact KippaPay has had on our merchants."

KippaPay, which provided offline payment solutions, is slated to cease operations on November 15, 2023. In an effort to ensure a smooth transition for their merchants and partners, Ekezie emphasized, "We will provide support for our merchants and partners, helping them transition off the product and resolve any pending settlements." The CEO cited "profitable product portfolio consolidation" as the reason behind discontinuing KippaPay.


With the shutdown of its point-of-sale (POS) and agency banking offering, Kippa will narrow its focus to its remaining services, which include bookkeeping and business registration solutions. It's worth noting that Kippa initially began as a bookkeeping platform before venturing into the payments space with the launch of KippaPay in April 2023. This payment solution allowed users to send and receive payments from customers and perform extended payment transactions automatically.


Ekezie, during the launch of KippaPay, explained the strategic importance of the new product, saying, "KippaPay will also enable us to have a deeper understanding of our customers through transactional data so that we can offer more tailored and bespoke products over time, unlocking deeper value within the Kippa ecosystem alongside our existing solutions."



Many industry observers have noted that the recent decision by Nigerian fintech startup Kippa to lay off employees and shutter its offline payments product, KippaPay, is in line with a trend seen in the startup world. Several startups have silently executed similar moves, raising questions about their motivations and the impact on their financial health. While some startups claim such actions are driven by genuine purpose and strategic restructuring, others suspect that it might be a clever publicity stunt.

One puzzling aspect of these layoffs is that, even after announcing job cuts, some startups continue to actively recruit for new roles. This inconsistency has led to speculation about whether these layoffs are more about balancing the books or simply a way to showcase payroll activities to investors.


The exact motivations behind these actions remain a topic of debate in the entrepreneurial ecosystem. It is possible that startups undertake such measures to optimize their operations, streamline their focus, or adapt to changing market conditions. However, some skeptics argue that it may be a ploy to project financial stability and prudent management to existing or potential investors. The truth of the matter may only become clear when comprehensive audits are conducted on these startups' operations.


As the startup landscape continues to evolve and mature, the delicate balance between financial sustainability and growth remains an ongoing challenge. Such strategic decisions like layoffs and product discontinuations are often complex, influenced by various factors, and sometimes shrouded in ambiguity. Ultimately, the impact of these actions on the startup's trajectory and investor relations can only be fully understood over time.


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